Pro Therapy Services of East Tenneseee
Privacy Policy
Effective Date: 01/01/2026
Pro Therapy Services of East Tennessee (PTS, “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and share your information when you visit our website protherapyservices.com and when you opt-in to receive SMS/text messages from us.
1. Information We Collect
We collect information to provide better services to our users.
Information You Provide: Name, email address, mailing address, and phone number (collected via website forms or SMS opt-in).
Website Usage Data: IP address, browser type, and browsing behavior via cookies.
SMS Information: We collect your phone number, consent record, and message engagement data (e.g., clicks, replies) to provide SMS services.
2. How We Use Your Information
Website: To improve website functionality, analyze traffic, and provide a personalized experience.
SMS/Text Messaging: To send promotional offers, appointment reminders, updates, and customer support messages.
Communication: To respond to inquiries and provide requested services.
3. SMS Consent and Opt-Out
By providing your phone number and opting into our text program, you expressly consent to receive [SMS messages from PTS.
Message and data rates may apply.
How to Opt-Out: You can unsubscribe at any time by replying STOP to any message. After you send the message "STOP" to us, we will send you a reply message to confirm that you have been unsubscribed. After this, you will no longer receive text messages from us.
Support: For support, you can reply HELP to any message.
4. Third-Party Sharing and Data Security
No Selling: We do not sell, rent, or trade your personal information.
SMS Data: Mobile information (phone numbers, consent data) will not be shared with third parties or affiliates for marketing or promotional purposes.
Service Providers: We may share your data with trusted service providers who help us operate our website and SMS services (e.g., text messaging platforms).
Security: We use industry-standard encryption, secure servers, and restricted access controls to protect your data. 5. Your Rights
You have the right to access, update, or delete your personal information. You can manage your preferences by contacting us at chloe@protherapyservices.com
6. Updates to This Policy
We may update this policy from time to time. We will notify you of significant changes via SMS or by updating the date at the top of this page.
7. Contact Us
If you have questions, please contact us: Pro Therapy Services of East Tennessee/ Phone: 865-908-3261 email: chloe@protherapyservices.com
